This privacy notice explains how Handyman Hampstead ("we", "us", "our") collects, uses and protects the personal information you provide when you contact us or use our website, handymanhampstead.co.uk. We are committed to protecting your privacy and handling your data in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
Information we collect
When you submit our contact form, call us or email us, we may collect your name, email address, postal address, postcode, telephone number, preferred contact time and details of the work you need. We only collect information that is necessary to respond to your enquiry and provide our services.
How we use your information
- To respond to your enquiry and provide a quotation.
- To arrange and carry out the work you have requested.
- To contact you about your job, including scheduling and follow-up.
- To keep records required for our legitimate business and legal obligations.
Lawful basis
We process your data on the basis of taking steps to enter into and perform a contract with you, and our legitimate interest in responding to enquiries and running our business. We do not use your information for marketing without your consent.
Sharing your information
We do not sell your personal data. We will only share it where necessary to deliver our service (for example, with a trusted subcontractor working on your job) or where we are legally required to do so.
How long we keep it
We keep your information only for as long as necessary to provide our services and meet our legal and accounting obligations, after which it is securely deleted or anonymised.
Your rights
You have the right to access, correct, or request deletion of your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, contact us at info@handymanhampstead.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website uses only essential cookies needed for it to function correctly. We do not use intrusive tracking or advertising cookies. Map content is loaded from Google Maps, which may set its own cookies — please see Google's privacy policy for details.
Contact us
If you have any questions about this privacy notice or how we handle your data, please contact Handyman Hampstead at info@handymanhampstead.co.uk or call 020 3951 4878.